When you need support for your HP laptop, or need to inquire about the warranty or repair service, you will most likely be asked for the laptop’s model number and/or its serial number. It is also a good idea to keep these numbers in a safe place in case your laptop is lost or stolen. No matter why you need these numbers, there are many ways to find them.

1. The Box

The easiest place to find your model number or serial number is often the box your laptop came in. If you still have your original box, look for a sticker, which usually displays the product’s model number and serial number. The serial number is usually a 10-digit number, and both are usually clearly marked.

2. The Laptop’s Sticker

If you don’t have your original box, close the lid of your laptop and turn it over. On the bottom of the laptop there will usually be a sticker with the serial number clearly marked. Again, it should be a 10-digit number for most HP laptops. Many HP laptops also have the model number listed on this sticker, or at a different location on the bottom of the laptop.

3. Your Receipt

If you still have the receipt from when you purchased your laptop, the model number and serial number may be listed there as well. This often depends on your point of purchase, however, as to whether or not it is printed on the paper receipt.

Using the methods above, you should have been able to locate your model number and serial number. If none of these methods worked for you, you should contact HP directly for support, as they may have more advanced methods of tracking your serial number and your model number.

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